Counceler
Enthusiastic and compassionate professional, Sweta Jha, currently working with an NGO, with experience as both a Telecaller and Counselor. Skilled in managing client inquiries, providing emotional support, and offering practical guidance to individuals in need. Adept at building rapport over the phone, delivering clear information about services, and resolving concerns efficiently. As a counselor, experienced in providing one-on-one emotional support, addressing mental health challenges, and offering guidance on personal development. Strong communication, active listening, and problem-solving abilities, with a calm, empathetic approach even in high-pressure situations. Passionate about making a positive impact, I am committed to empowering individuals through both counseling and customer-focused services, and eager to continue contributing my expertise in an NGO setting.
